Our network

City Of Alexandria Government Suffers Computer Network Glitch | News

Title (Max 100 Characters)

City Of Alexandria Government Suffers Computer Network Glitch

ALEXANDRIA, Va. (WUSA) -- A problem with the computer network that services the City of Alexandria may make communication tricky for city staff this Monday morning.

According to the City of Alexandria website, the City government's computer network services are currently disrupted. The site says the outage affects some internal computer networking and the City government telephone system. Officials do not have an estimate on how long it may take to fix the problem.

The service disruption will make many City staff unable to answer phone calls, place phone calls, or check voicemail from their desks. City staff will return calls when service is restored.

The website says email to and from City accounts will be delayed as well. Some public websites will not be accessible or may not work correctly.

The City's eCheck system for online payments will not function properly, although residents may still make online payments using a credit card for taxes and parking tickets. The website says customers who pay taxes at City Hall will still be able to make payments today, since the payments will be recorded manually.

The network glitch does not have any affect on emergency 911 service to the residents of Alexandria. Alexandria City Public schools are also not affected.